You can reach us easily through Instagram, WhatsApp, or by filling out the contact form below. We’ll get back to you as soon as possible.

Please note that
At THE HOCA, we are not responsible for any damage caused to products during transit, and we cannot issue refunds or replacements under these circumstances.

While we take every precaution to ensure your items are packaged securely, we cannot be held responsible for damages that occur once the package leaves our facility. As a result, no refunds or replacements will be provided for items damaged in transit.

Once your order is placed, it will be processed the following day. Delivery can take 7–10 business days after processing.

Once your order has been processed and shipped, you will receive a tracking link via Email. You can use this link to monitor the real-time status and expected delivery of your package. If you face any issues with tracking, feel free to contact us through Instagram, WhatsApp, or the contact form below.